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I am working to get all of the Fresh Practices with stories, example documents and research info online. For now, only pages that have an arrow next to them contain content.

PLANNING
Teamwork
UE Plan
Impact Audit
Information Architecture
Taxonomy
Journey Map
Personas
Storyboards
Sitemaps
Wireframes
DESIGN
Branding
– Product Suites
– Acquired Products
– Partners/OEM/Channel
– Collateral
UI Design
Sketching
– Omni Channel
– Icon Design
– Visual Prototype
– Simulated Prototype
– Dev Notes
Product Design Guide
Product Integration
Packaging

PROCESS
My Process
UXP Requirements
UXP Design Review
Stakeholder Signoff
Beta Program
Areas of Influence
– Documentation
– Product Marketing
– Customer Service
– Distribution
– Sales
EOL (End of Life)
USABILITY
Usability Analysis
Task Analysis
Competitive Analysis
Usability Lab
– Formal User Testing
– Informal User Testing
Field Study
Field Recon
Getting Started Guides
Help Center
OOBE (Out Of Box Experience)
