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All articles filed in intuition

Fresh Ideas User ExperienceMarch 13, 2017March 13, 2017

How to Rate the Usability of Any Experience

A friend on Twitter asked me not long ago how I would rate “ease of use” as she needed to make a case to her managers of the severity of a product’s issues she is working on. She knew “good, bad or average” wasn’t informative enough, so I shared with her how I analyze product usability of features, UI components and workflow, and thought this might help others too.

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Welcome to Fresh Practices!

This sidebar is frankly awful, don't you think? It is on the list of things to do, whilst job hunting and trying to complete one of the key sections here, my 'Fresh Practices' – the things I do to make sites, software and physical experiences better, as a user experience designer, researcher and consultant.

Use the navigation top of page to browse the site and know that this sidebar will someday reflect the depth and breadth of both my capabilities and desire to please you. Just not today. :-)

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